dh678 FAQ Centre

Baccarat has two hands — Player and Banker. You bet on which hand's total points will be closer to 9, or whether it will be a tie. Each card has a fixed value — tens and face cards are worth zero, and all others are worth their number. If the total is 10 or more, the first digit is dropped. At dh678, you can play at live dealer Baccarat tables for a real casino feel.

No, they are two different games. Teen Patti is a three-card game similar to South Asian poker — you and the dealer each receive three cards and the best hand wins. Andar Bahar is much simpler: a middle card is placed, then cards are dealt alternately to the left (Andar) and right (Bahar) — you guess which side gets a matching card first. dh678 offers popular Teen Patti variants from JILI.

Roulette uses a spinning wheel and a ball. The wheel has slots numbered 0 to 36, and the European variant has just one zero. You can bet on a specific number, a colour (red/black), odd or even, or high or low number ranges. The outcome is determined by which slot the ball lands in. dh678's live casino has several Roulette tables available.

Minimum bet amounts vary across tables at dh678. Some tables are designed with newer players in mind and allow you to start with a relatively lower bet, while some premium tables have higher limits. Check the specific limits of each table before you join. Generally, once you log in to the site, the limits for each table are listed in the lobby.

In regular (RNG) games, a computer algorithm determines the outcome and you play alone. In live dealer games, a real dealer deals cards or spins the Roulette wheel via video stream — the experience is much like a real casino. dh678 offers live tables from various providers including Evolution Gaming, Ezugi, and JILI.

After logging in to your dh678 account, go to the Responsible Gambling settings section. There you can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes some time to come into effect, and a set waiting period must be observed if you want to increase the limit. Contact the support team for any issues.

No. dh678 is strictly for those aged 21 and above only. Age is verified during registration and proof of age may be requested during the account verification process. Protecting minors from gambling is our responsibility, so any breach of the age rules may result in the permanent closure of the account.

There are some common warning signs — such as spending more money than you can afford, repeatedly playing to recover lost money, neglecting family or work, hiding your gambling, and being unable to stop playing. If you notice these signs, take a step back and seek help. dh678 always puts player protection first.

Yes. dh678 offers both cooling-off (temporary break) and self-exclusion (long-term ban) options. With cooling-off, you can temporarily deactivate your account for a few days to a few weeks. With self-exclusion, access is blocked for a longer period. To activate either option, contact us via live chat or at [email protected].

Gamblers Anonymous (www.gamblersanonymous.org) is a trusted international organisation. In Bangladesh, you can seek advice through the Kaan Pete Roi helpline for mental health services and the mental health departments of government hospitals. dh678's responsible gambling page has more information and links. If it feels like a problem, do not wait — seek help.

Log in to dh678, then go to the deposit section and select bKash. Send money from your bKash app to the specific bKash number shown on screen and enter the reference number correctly. You can start depositing from a minimum of ৳300. After a successful transfer, your balance is generally credited within a few minutes.

First, wait a few minutes, as there can sometimes be a short delay due to network issues. If it still has not appeared, contact us via live chat and have a screenshot of the transaction and the transaction ID ready. Our team will verify the matter quickly and resolve it. Even if an incorrect reference number was entered, it will be credited after manual verification.

dh678 currently supports five methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank and Islami Bank). The minimum deposit amount is ৳300 for all methods. You can choose whichever is most convenient for you.

dh678 does not charge any additional fees for deposits. However, your payment provider (such as bKash or Nagad) may apply their own transaction charges — this is in accordance with the respective service's policy. Bank transfer fees set by your bank may also apply.

The minimum withdrawal amount at dh678 is ৳500. Once the request is approved, the funds generally reach your account within 1 hour. You can use any of the available methods for withdrawal — bKash, Nagad, Rocket, Upay, or bank transfer. Additional identity verification may be required for your first withdrawal.

dh678 runs on any modern smartphone, tablet, or computer. Both Android and iOS operating systems are supported. Even without installing a separate app, you can visit the site directly in Chrome, Firefox, or Safari to get the full gaming experience. There is no separate mobile version — the site itself is mobile-optimised.

Yes, most games on dh678 run smoothly in a mobile browser. All types of games including slots, fishing games, and live casino tables are compatible with touch-based controls. For the best experience, use an updated version of Chrome or Safari and ensure a stable internet connection.

As a first step, clear your browser's cache and cookies: in Chrome go to Settings > Privacy > Clear browsing data, and in Safari go to Settings > Safari > Clear History and Website Data. Then reload the page. Check your internet connection and update your browser. If the problem persists, let us know via live chat.

If you get disconnected, log back in — in most cases the game will resume from where it left off. In live games, once the connection is restored, the round result is saved on the server and the account is updated automatically. If you think there is a discrepancy, log in and check your transaction history or notify the support team.

Live dealer games use video streaming, so a relatively good connection is needed. The experience is smoothest on a 4G or good Wi-Fi connection. Video buffering may occur on a weak connection. In that situation, playing slots or other RNG games may be more comfortable, as they use less bandwidth.